Terms & conditions

Last updated: May 2026

By using this website, requesting information, or submitting an inquiry through our contact channels, you acknowledge that you have read these Terms together with our Privacy Policy.

1. Company identification

This website is operated by CENTAR ZA VJEŠTAČENJA, PROCJENE I UPRAVLJANJE d.o.o. (“CENTRE FOR EXPERTISE, ASSESSMENT AND MANAGEMENT Ltd.”, “Company”).

Registered office: Dugoratska ulica 3, 10000 Zagreb, Croatia
OIB: 65868113529
Company registration number (MBS): 081127028

For enquiries relating to this website and BEE SILENT OFFICE products, contact: office@bee-silent.eu.

2. Website information

The website is intended solely for informational and promotional purposes regarding the products and services offered by the Company. Products and services displayed on the website do not constitute a binding offer. This website is not an online shop: there is no shopping basket, checkout, or payment through this website.

Text, images, technical summaries, and workflows are part of that general presentation only. Binding descriptions, specifications, prices, delivery terms, and conformity documents are only those confirmed by the Company in a written quotation, order confirmation, contract, CE-related documentation supplied with the product where applicable, and the official user materials delivered with each unit.

Statements about limiting unauthorised listening or recording apply when devices are used as described in the Company’s official instructions. The Company does not warrant results if the product is misused, bypassed, or altered.

Users agree not to use the website in any manner that may interfere with its functionality, security, or availability.

3. Accuracy of information

The Company makes reasonable efforts to ensure that information published on the website is accurate and up to date; however, inadvertent errors or omissions may occur.

4. Offer, contract formation & pricing

Content on this website and use of contact or “request offer” forms do not, by themselves, create a binding sale. Any inquiry submitted through the website or by email constitutes a request for information or an invitation for the Company to provide a quotation. A contract arises only when you and the Company have expressly agreed—typically through the Company’s written quotation and your written acceptance (including by email where agreed), or another signed arrangement.

Users may contact the Company through the contact form or email to request additional information or a customized offer. Submission of an inquiry does not constitute acceptance of any offer nor create any contractual obligation.

Prices displayed on the website, if any, are informative only and may be subject to change.

Prices are quoted in euro unless stated otherwise, exclusive of VAT, customs duties, or logistics charges, unless expressly included in the Company’s written quote.

5. Warranty & conformity

The Company provides warranties and conformity assurances only as expressly stated in the applicable quotation, contract documentation, accompanying product documentation, or mandatory provisions of applicable law.

6. Limitation of liability

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect or consequential damages, loss of profit, loss of data, business interruption, or damages arising from:

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

7. Intellectual property

All website content, including text, images, logos, and design elements, is protected by copyright and may not be used without prior written permission.

Trademarks, documentation, firmware, and industrial designs remain the Company’s property. Documentation may be used solely for the operation and maintenance of purchased products.

8. Consumer withdrawal (distance contracts)

If you are a consumer under the Croatian Consumer Protection Act (“Zakon o zaštiti potrošača”) and a sales contract is concluded without simultaneous physical presence (for example by email or other remote means following contact initiated through this website), statutory consumer rights, including withdrawal rights where applicable, may apply for 14 days from receipt of the goods, subject to statutory exceptions (including goods made to the consumer’s specifications or clearly personalized goods, to the extent permitted by applicable law). This section does not apply where no distance sales contract exists or where the law excludes withdrawal. Return costs follow applicable rules unless the Company agrees otherwise.

9. Applicable law and jurisdiction

These Terms & Conditions shall be governed by the laws of the Republic of Croatia.

Any disputes arising in connection with the use of the website shall fall under the jurisdiction of the competent court in Zagreb, Croatia.

10. Amendments

The Company reserves the right to amend these Terms & Conditions at any time without prior notice.

11. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.